Email communication is vital to modern communication, and a good example of functionality that might be partially or wholly provided as a service. Examine how an organization might handle email in the cloud:
IaaS: The organization deploys mailservers on virtual machines. The maintenance and management of the mailservers and underlying operating system is still their responsibility, but they don't have the overhead of purchasing hardware, dealing with hardware or network failure, or managing storage.
PaaS: The organization manages mailservers that are provided as a service. They are still responsible for management tasks, like configuration of the mailserver and user management, but they don't have to worry about the operating system or mailserver platform.
SaaS: The organization receives all mail services as a service. They are responsible only for providing usage policies or similar information; all support and maintenance are handled by the service provider.